Terms and Conditions
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE OTIO SERVICES
Last updated: July 2024
General
These Terms of Service (“Terms”) apply to any use of our website (https://otio.ai (the “Site”)), the Chrome extension of the Site or the Otio mobile application (the “App”), as well as any other related products and services operated by us (together the “Services”).
We are Frontdoor Labs Limited, trading as Otio (“Company”, “we”, “us” or “our”) with company number 14138209 and registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
About these Terms
You may access and use the Services so long as you comply with these Terms. These Terms apply to all visitors, users and others who access or use the Services. By accessing or using the services, you agree to these Terms.
We reserve the right, in our sole discretion, to restrict, suspend, or terminate your access to and use of the Services if we think you are not complying with these Terms.
We may amend these Terms from time to time and will provide the up-to-date terms through the Services. You should check these Terms every time you wish to use our Services to ensure you understand the terms that apply at that time.
Where we amend the Terms in a way that is substantial or would have an adverse effect on you or your rights under the Terms, we will notify you through the Services, and we will try to provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Services after the changes are made, you agree to be bound by the revised terms. If you do not agree to the new terms, please do not continue to use the Services.
Acceptable Use
Subject to your compliance with these Terms we grant you a non-exclusive, non-transferable, revocable licence to (a) access the Services; and (b) download or print a copy of any portion of the Content (as defined below) to which you have properly gained access, for your personal, non-commercial use only.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.
User Obligations
You agree to only use the Services as follows:
You shall not use our Services in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
You shall only provide such information on our Services that is accurate and true.
You shall not upload any materials to our platform that are likely to deceive any person, contain illegal content, impersonate any person or misrepresent your identity or affiliation with any person.
You shall not use our Services in any way that infringes any third party intellectual property rights.
You shall not use our Services in any way that breaches any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
You shall not knowingly introduce viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or other material which is malicious or technologically harmful.
You shall not reproduce, duplicate, copy, or re-sell any part of our Services.
You shall not access without authority, interfere with, damage, or disrupt any part of our Services; any equipment or network on which our Services is stored; any software used in the provision of our Services; or any equipment or network or software owned or used by any third party.
You agree not to republish any content generated by the Services without clearly citing the Services as well as the context associated with the content. Misrepresentation of the source of the content or the nature of its creation is strictly prohibited.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial purpose except those that are specifically endorsed or approved by us.
Services & Content
Our Services may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
We may update and change our Services from time to time to reflect changes to our products, our customer needs and our business priorities. We do not guarantee that our Services, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Where our Services contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
How can you use our material as part of the Services
We are the owner or the licensee of all intellectual property rights as part of our Services, and in the material published on the Site or any App. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. We give you a non-exclusive right to use our intellectual property rights for the purpose of using our Services only.
You may print off one copy, and may download extracts, of any page(s) from our Services for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content from our Services must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on our Services for commercial purposes without our prior written consent .
If you print off, copy, download, share or repost any part of our Services in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of service).
Purchases & Payment
Where you subscribe for Services, you agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We will add on VAT or equivalent sales tax if applicable. We may change our prices at any time. All payments shall be in GBP.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services.
In most cases, charges are non-refundable. However, in limited circumstances, we may provide a refund in line with our refund policy available [https://otio.ai/refund-policy].
Rights you are giving us to use material you upload
When you upload content to our Site or App, you agree that we can use this we will use this to perform the Services only. We confirm that any content you upload will not be used to train AI tools or large language models..
User-generated content is not approved by us
Our Services may include information and materials uploaded by other users of our Services. This information and these materials have not been verified or approved by us.
How we may use your personal information
We collect and process all data that you provide to us as part of the Services. Such data may include identity data (such as name, date of birth and gender), contact data (such as home address, email address and telephone numbers), and transaction data. Where we are a data controller, we will process personal data in accordance with our privacy notice, which is available [https://otio.ai/privacy].
Breach of these Terms
When we consider that a breach of the terms has occurred, we may take such action as we deem appropriate, including all or any of the following actions:
• Immediate, temporary or permanent withdrawal of your right to use our Services.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach. This means you will be responsible for any loss or damage we suffer as a result of your breach of these terms.
We exclude our liability for all action we may take in response to breaches these terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
Disclaimer and Liability
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. In particular, we do not guarantee or warrant that the Services will be uninterrupted, secure or available at any particular time or location or that the Services are free of viruses or other harmful components.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
We do not exclude or limit in any way our liability for:
• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other loss which cannot be excluded by law.
Otherwise, your use of our Services is entirely at your own risk and, to the fullest extent permitted by law, we shall not have any liability in relation to any loss, claim or damage arising from or related to the use of the Services.
General
Confidentiality: You shall keep confidential and shall not without the prior consent of us in writing disclose to any third party any technical or commercial information acquired from us as a result of any communications between us and you in relation to the Services.
Force Majeure: We shall not be responsible or liable in any manner whatsoever for any loss or damage whether direct, indirect or consequential, arising from any delay or default in the performance of any of the our obligations where such delay or default arises as a result of any circumstances or conditions beyond our control including (but without prejudice to the generality of the foregoing) war, industrial dispute, strike, lockout, riot, malicious damage, fire, storm, flood, act of God, accident, non-availability or shortage of material or labour, failure by any sub-contractor or supplier to perform, failure of production equipment, any statute, rule, bylaw, order, regulation or requisition made or issued by any government department, local or other duly constituted authority.
Waiver of Rights: If we choose to waive any particular right which we have under these Terms on any particular occasion, this does not stop us from exercising that right on another occasion.
Invalidity: The invalidity in whole or in part of any of these Terms shall not affect the validity of any other provision.
Third Party Rights: No term of these Terms of Service shall be enforceable by a third party (being any person other than the parties and their permitted successors and assignees).
Notices: Any notice required to be given, shall be deemed to have been served (i) 48 hours after time of posting if sent by first class or prepaid UK post or (ii) at the time of delivery, if delivered personally, by commercial courier or sent by e-mail.
Governing Law & Jurisdiction
These Terms and any other provisions between us and you in relation to the supply of the Services shall be governed by and construed in all respects in accordance with the Laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the English Courts for the determination of any question or dispute between them.
